Shipping & Returns

Everything you need to know about our shipping and return policies.

Free Shipping

On orders over 500 ر.س

Fast Processing

Ships within 1-2 business days

Easy Returns

30-day return policy

Shipping Information

Domestic Shipping (Saudi Arabia)

  • Standard Shipping: FREE on orders over 500 ر.س (3-5 business days)
  • Orders under 500 ر.س: 30 ر.س shipping fee (3-5 business days)

Processing Time

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can also track your order on our website.

Returns & Exchanges

30-Day Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery for a full refund or exchange.

Return Requirements

  • Items must be unworn, unwashed, and in original condition
  • All original tags must be attached
  • Items must be returned in original packaging
  • Sale items and discount codes are eligible for returns

How to Return

  1. Contact our customer service team to initiate a return
  2. Pack your items securely with all original tags attached
  3. Use the prepaid return label (provided for orders over 500 ر.س)
  4. Drop off at any authorized shipping location
  5. Receive your refund within 5-7 business days after we receive your return

Return Shipping Costs

  • FREE returns on orders over 500 ر.س (prepaid label included)
  • 30 ر.س return shipping fee for orders under 500 ر.س

Exchanges

Need a different size or color? We offer free exchanges! Contact our customer service team, and we'll send you a replacement item right away. You can return the original item using our prepaid label.

Need Help?

Our customer service team is here to help with any shipping or return questions.